Privacy Policy

Privacy Policy

Introduction

Welcome to https://online-presence.thebestlocalpro.com (hereinafter referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy details our practices related to the collection, storage, and management of personal information in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Comprehensive Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our website at https://online-presence.thebestlocalpro.com
  2. Any mobile applications or software we offer
  3. Services and products provided through our platform
  4. Interactions between users and our systems

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our website. These external entities have their own privacy policies governing data collection and usage, which are solely responsible for such practices.

Processing Activities

This policy outlines our practices when:

  1. You use our applications and services as an authorized user.
  2. You visit websites linked to this Privacy Statement.
  3. You engage with us through communications like newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect a range of personal data to enhance your experience and provide our services effectively. This includes:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Data needed for processing transactions, including payment card details (encrypted), billing addresses, and payment history.
  3. Financial Information: Any financial records or data related to our services’ pricing and billing.
  4. Purchase Information: Details about products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for tracking purposes (anonymized where possible).
  6. Location Data: Information about your geographical location when using our location-based services.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  8. Social Media Information: Data collected when you interact with us through social media platforms, including but not limited to user IDs, profiles, and preferences.
  9. Product Information: Details about products you have shown interest in or purchased from our platform.

We collect this data through various methods: user input forms, interactions with our applications, automated technologies (like cookies), and third-party service providers who assist us in data collection.

Cookies

We employ cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve several purposes:

  1. Strictly Necessary: These ensure basic functionalities of our website, such as allowing you to navigate through pages.
  2. Preference: They remember your preferences, like language settings or display choices.
  3. Analytics: Cookies help us understand how our site is used, providing insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, giving them control over non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes collected or as required by law. Once these purposes are met, we securely delete or anonymize your data.

Security Measures

The security of your personal information is a top priority. We implement robust organizational and technical safeguards to protect your data:

  • Encryption: Data is encrypted during transmission and at rest to ensure secure storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Have inaccurate data corrected or updated.
  • Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  • Restriction: Limit the processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or file appeals/complaints, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us: